myOZeshop is a dedicated online retailer, with our warehouse partner in Marsden Park, NSW. We are unable to facilitate pickups due to OHS regulations with our provider and not having a safe space allocated for customers to attend the warehouse. If you require items urgently and are in close proximity to Sydney then please call us 02 6685 3881 to see if the same or next day delivery is available.

Once your order is placed, it will be shipped same day if received prior to midday, otherwise it will be shipped the following business day. In order to get your purchase to you in the quickest time possible, we use some of Australia’s largest and most trusted freight providers. If you add the product to your cart and enter your delivery details it will provide you with the carriers industry average delivery times for your exact address.

Once your order is dispatched, you will receive a dispatch confirmation email from us, containing the selected carrier’s name and your tracking number. You can track it on the carrier’s portal using the tracking number. In some cases, your tracking number may not activate until it is received at your local state delivery depot. Please allow up to 24 hours for your tracking number to activate.

Hi, all items sold by myOZeshop are single phase, standard 240v unless explicitly advised otherwise.