Our Preferred Method of Contact is Email
We have a dedicated customer service team that respond to most emails within two business hours. This means there are also less over-heads, allowing us to pass savings on to you. Please do allow up to 24 hours for a response druing busy periods. If you have any questions whatsoever, please send us an email at firstname.lastname@example.org.
We reply to all emails within 24 business hours.
If you would like to speak to someone please call 1300 734 337. Please understand this is not a dedicated phone support, so if we are unable to answer please leave a message detailing your name, contact number, product the enquiry relates to and the purpose of the call.
Customer Service Hours:
Monday - Friday 9am to 3pm
Sydney Eastern Standard Time (excl Public Holidays)
Knight Trading Group Pty Ltd
ABN 61 600 195 891